What Training and Support Does Fantastic Sams Offer?
Ongoing training from experienced operators
Fantastic Sams offers our franchisees extraordinary field support. Many members of our support team have 20-plus years as successful managers and owners themselves, so they understand what it means to learn a business from the ground up.
We provide educational training to our stylists three times a year to make sure they stay at the forefront of hair care. Fantastic Sams is a state-of-the art salon offering a full array of services and products, and we provide our franchisees with as much guidance and support as possible. That made a difference to Michael Kuryllo, who owns 19 salons in Southern California.
“I looked at Supercuts, Subway and coin-operated laundromats. I didn’t think Supercuts and Subway were user-friendly for new franchisees; Fantastic Sams was much easier to work with,” Michael says. “As we looked into it, we liked the education program they had, and it seemed like they had more support for new owners. I chose Fantastic Sams because they had the best training for owners and their staff.”
A responsive management team and robust field-level support
Franchisees know they can count on one thing from us: Everyone on our executive team always calls back. While some franchise companies frustrate their owners by being nonresponsive, we prioritize our franchise owners.
We also have regional franchise experts who can step in when someone on the executive team isn’t available. Every region has its own regional director, operations specialist and stylist educator. When a new salon opens, the educator helps interview managers and stylists to make sure their technical skills are up to par. Once the staff members are in place, they attend a training boot camp where they learn everything from how to greet customers at the door to the ins and outs of the Fantastic Sams exclusive product line. The operations team trains franchisees on salon fundamentals like scheduling and increasing their bottom line. In addition to monthly meetings for franchise owners and their managers, educators hold monthly meetings and periodic classes on color, cutting techniques and more.
Franchisors and franchisees sometimes have contentious relationships, but at Fantastic Sams, we believe we’re here to serve you. If your business is a success, then so is ours.
“I love franchising. I think you have to appreciate that the franchisee is a unique individual,” says John Costanza, President and CEO. “They’re entrepreneurs, and that’s what America’s built on. It’s really their business, and you have to have the mentality of a servant leader. You have to if you’re going to be in franchising. You have to be willing to help.”
Fantastic Sams offers you the training and support you need to be successful. If you’re interested in learning more about our hair salon franchise, please explore our research pages or fill out the short form on this page. One of our franchise development representatives will be in touch.